Privacy Policy
Last updated: September 27, 2026
Preah Khan Reach Svay Rieng FC ("PKR Svay Rieng FC," "we," "us," or "our") operates the PKR Svay Rieng FC mobile application (the "App") and the website pkrsvayriengfc.com (the "Site"), collectively the "Services." This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using the Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Account Information
When you create an account, we may collect your name, email address, and phone number.
Order & Store Information
If you purchase merchandise or tickets through the Services, we collect your shipping address, order history, and contact details needed to fulfill your order. Payment card details are processed directly by our third-party payment processor (ABA PayWay) and are not stored on our servers.
Automatically Collected Information
Like most apps and websites, we automatically collect certain technical data when you use the Services, including device type, operating system, app version, IP address, and general usage/analytics data (e.g. pages viewed, features used, crash reports).
Push Notifications
If you enable notifications, we use your device's push token to send you match updates, news, and promotional alerts. You can disable this at any time in your device settings.
Cookies (Website only)
Our website may use cookies or similar technologies to remember preferences and understand site usage. You can control cookies through your browser settings.
2. How We Use Your Information
- To create and manage your account
- To process and deliver store orders and match tickets
- To send match updates, news, and service notifications
- To respond to customer support requests
- To improve app performance, fix bugs, and understand usage patterns
- To detect, prevent, and address fraud or technical issues
3. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Services — e.g. our app platform provider, payment processor, and shipping/courier partners — solely to perform services on our behalf
- Legal authorities if required by law, court order, or to protect our rights and safety
- Business transfers — if PKR Svay Rieng FC is involved in a merger, acquisition, or asset transfer, your information may be transferred as part of that transaction
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Choices & Rights
- You may update or correct your account information at any time within the App
- You may request deletion of your account and associated personal data by contacting us below
- You may disable push notifications via your device settings
6. Children's Privacy
The Services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
7. Security
We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Services after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
#E07, Phum Ta Lei, Sangkat Dangkao, Khan Dangkao
Phnom Penh - 120501, Cambodia
Email: vanda@pkrsvayriengfc.com
Phone: +855 10 233 213

